Official Legal Document

SFARMART24 Privacy Policy

Entity: Farmart Agri Tech Pvt Ltd | Effective Date: January 1, 2025 | Compliance: DPDP Act 2023 & IT Act 2000
← Open Interactive Version on SFARMART24

1. Overview & Scope

This Privacy Policy applies to the services, websites (including sfarmart.co.in), mobile applications, and ecosystem operations of Farmart Agri Tech Pvt Ltd (“SFARMART24”). We provide transparent community commerce, farmer harvest procurement, village hubs, and fresh produce logistics in India.

2. Categories of Information We Collect

We collect information necessary to fulfill orders, facilitate farm-gate payouts, and comply with Indian regulations:

3. Data Usage & Non-Disclosure

We do not sell or rent personal information to third-party data brokers. Collected information is used solely for order delivery, agronomic advisories, direct bank payouts, fraud prevention, and statutory compliance.

4. Financial & Payment Security

Payment transactions are processed through RBI-authorized payment aggregators in compliance with PCI-DSS standards. We never store payment card CVVs or UPI PINs.

5. Compliance with DPDP Act 2023

Users maintain full statutory rights to access, review, correct, or request the erasure of their personal data, subject to mandatory statutory tax retention requirements.

Grievance Redressal & Data Protection Officer

Officer: Mr. Rajeshwar Sharma

Designation: Chief Data Protection & Grievance Officer

Email: privacy@sfarmart.co.in / grievance@sfarmart.co.in

Helpline: +91 81462 07005

Address: Farmart Tower, Sector 4, Outer Ring Road, Bengaluru, Karnataka - 560103, India

Response SLA: Acknowledgment within 48 hours; resolution within 15 business days.